Faqs

- How to find you when my flight lands at the airport?

15 minutes after your flight lands, our driver will be waiting in the arrivals hall with a sign with your name and our logo

 

- If my exit from the custom airport it´s for the VIP room ,I have to notify?

It is necessary to tell us, because the VIP room exit is for a different door and you can not find our driver.

 

- What happens if I can not find your driver?

If you can not find it, please contact our emergency number + 598 96 6037 80 (Supports text messages) and we will locate it for you. 

if you don´t have phone, please go to the airport cabin information and they can call us!

Also in airport hall you can find a Free Wi-fi , usser: antel password: wifi, and send us a email, we check every minutes.

 

- What kind of cars and vans have?

Our fleet has cars Toyota Corolla sedan, Peugeot 301 , Mercedes Benz C-class, mini van Huinday H1, and mini buses Mercedes Sprinter.

 

- Are your drivers speak other languages?

If you request, we have drivers who speak English, Portuguese, and Japanese.

 

- What is the value of the transfer?

The values of the transfer, depend on the passenger destination, we have flate rates to Montevideo, Punta del Este, Colonia del Sacramento and others cities, if you can not find your destination, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

- Exist any additional charges such as Tag or Toll?

There are no additional charges. It's all included in the value.

 

- What are the accepted payment methods?

You can pay Cash to our drivers, Credit Card (You must notify the booking of your payment), Transfer bank and Paypal (If you want pay online).

 

- Have your Cars and Vans insurances?

We have all the insurance required by the Municipality and in the case of the van by the Ministry of Transport and Public Works

 

- What is the capacity of a Van?

Our vans have a capacity of up to 6/7 adults.

 

- Have yours car or Vans GPS system?

All our vehicles have GPS systems of last generation, allowing us to have control of them at all times.

 

- How far should I make my reservation?

Ideally with 24 hrs in advance, but depending on availability we receive calls up to 2 hours.

 

- How far I can cancel my reservation?

3 hours